Article preview: If you become the victim of bank fraud, who is responsible? According to the Financial Ombudsman Service (FOS), banks too often place the blame on their customers. The Ombudsman is reporting a 36% increase in complaints about banks and how they are dealing with customer fraud when compared to last year. Despite banks signing up to a voluntary code, and industry body UK Finance saying that fraud is a primary focus for banks, the Ombudsman believes there is still work to be done.
Banks must do more to uphold fraud code
This 393-word blog post looks at what happens when someone is the victim of bank fraud, and who is responsible for paying any compensation. Written on 14th December 2020.
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