Care homes & consumer law obligations

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This 570 word blog post looks at the Competition & Markets Authority (CMA) consultation on new advice to help care homes meet their consumer law obligations, as well as their final advice on charging fees after a resident has died, including useful links. Written on 1st June 2018.

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Choosing a residential care home for an elderly parent, relative or friend can be an emotional decision. When you finally make a choice, you expect the care home to treat you fairly as a consumer. It was interesting to read that the Competition & Markets Authority (CMA) is consulting on new advice to help care homes meet their consumer law obligations. The consultation follows a year-long market study carried out by the CMA, looking at the residential and nursing care home sector in the UK for people over age 65.