Article preview: People struggling to pay their energy bills this winter could receive emergency help following new proposals from energy regulator Ofgem. The Ofgem rules, coming into force from 15th December, are designed to help vulnerable customers who are struggling to pay their energy bills during the Covid-19 pandemic. Under the new rules, energy providers will have to offer vulnerable customers emergency credit, if these customers are unable to top-up their prepayment meters.
Emergency help to pay energy bills this winter
This 376-word blog post looks at the new rules from Ofgem, coming into force from 15th December, which are designed to support vulnerable customers with their energy bills this winter. Written on 19th October 2020.
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