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The costs of funerals have increased dramatically over the past ten years, at three-times the rate of UK’s inflation.
Rising funeral costs have forced thousands of grieving families into debt.
During a time of grieving, customers are at their most vulnerable and could be taken advantage of by unscrupulous funeral directors.
The Competition and Markets Authority’s (CMA) carried out a study to assess whether funeral director sales practices adversely impact customers’ ability to make fully informed decisions.
