Article preview: Banks have let down grieving families during the pandemic, according to a new report from consumer group Which? The research shows the difficulties faced by bereaved families when trying to close their loved ones’ accounts. Which? revealed examples of serious delays and administrative errors faced by families when dealing with banks during the pandemic.
Probate delays highlighted in new research
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This 660-word blog post looks at new research from Which? finding ‘shambolic’ administrative errors and lengthy delays from banks when dealing with probate account closures. Written on 16th February 2021.
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